Ordering Information

Complete, 30-day, money-back guarantee on all our artworks!

For details, please read about our 30-Day Money-Back Guarantee.*

For details about our data-collection policy, please read our Privacy Policy.

Contact

To contact us, please visit our contact page.

Security

We are committed to ensuring the security and privacy of information supplied by our customers. Our shopping cart site uses a secure server that encrypts all your credit-card information to ensure that no one else can view the details. The security of the connection will be confirmed by the presence of the padlock icon in the lower right hand corner or lower left hand corner of your browser. This ordering system is based upon Secure Sockets Layer (SSL) security--the safest Internet transaction technology. There is no need to worry about someone stealing your credit card number from our shopping cart site. You are literally thousands of times more likely to have your credit card information stolen in a restaurant or grocery store than from our shopping cart site.

We ship via U.S. Priority Mail--arriving to you in 2-3 days

We ship all of our artworks via U.S. Priority Mail, which has an average delivery time in the United States of two-to-three days. If we have an artwork on hand, we will ship it the same day if we receive your order before 2:00 p.m. Pacific Standard Time. So you will probably receive your artwork within three days of placing your order with us.

We never charge you until we ship your item.

We will never charge you for an item until we ship it. We also email or  contact you when we ship your item so you will know exactly when your credit card was charged.

What happens if we don't have an item on hand?

We do not always carry all items displayed on our Web site on hand at all times. If we receive an order for an item that we do not have on hand, we contact the artist to order the artwork, and then we contact you to let you know when we can ship the artwork to you. In many cases, we will have the artist ship the work directly to you.

Artworks that cost $500 or more on our site are considered commissioned works. If we receive an order for one of these, we first contact the artist to get an estimate of when they can finish the item. Then we contact you to let you know when the item will be finished and to get your approval to proceed. At that point, we will ask for a 50% deposit to proceed. Please email or call us to make arrangements for these.

If you don’t have a credit card, how do you place an order with us?

If you don't have a credit card, go to our Order Form page, fill it out completely, and send us a check or money order for the full amount. Remember to include shipping and handling charges. And if you live in Washington state, please include a sales tax of 8.2%.

Thanks for shopping at Chief Seattle Arts!
We look forward to your order.

*The above information pertains only to artworks sold through Chief Seattle Arts. It does not refer to books bought through Amazon.com.